NEWS

Mr. Plumber Actions On COVID-19

April 7th, 2020

Coolray Companies are dedicated to the health, wellness and safety of our customers and employees, and we are monitoring the dynamic COVID-19 situation to ensure we are taking all necessary proactive measures.

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Coolray Cares: Home Makeover for a Local Family in Need

November 15th, 2018

Mr. Plumber and Coolray are teaming up with Jason and Kristen from The Bull to make Thanksgiving extra special for a local family in need, and we need your help!

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Coolray Cares banner

Employee Spotlight: Jeff Markham

June 19th, 2018

At Mr. Plumber, we take pride in employing the top talent when it comes to technical training and customer service. Our Employee Spotlights showcase these awesome team members and give a behind-the-scenes look at life on our team! Jeff Markham is a plumbing field supervisor at the Marietta branch of Mr. Plumber. Jeff was born and raised in Alliance, Ohio, where he got his first 28 years of plumbing experience. With his expertise and strong work ethic, Jeff is an extremely valuable member of the Mr. Plumber family. Learn more about Jeff and his work below. How long have you worked with Mr. Plumber? I just celebrated my nine-year work anniversary with Mr. Plumber back in April. What do you love most about working at Mr. Plumber? The people—my coworkers and the management team—I am so fortunate to have this great job and to work for this great company! What’s the most rewarding part about your job? The most rewarding part about my job would be meeting new customers and taking care of their plumbing issues. It’s also rewarding to complete jobs correctly the first time, every time! Do you have any specific customer experiences that have stuck with you? [...]

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Jeff Markham, Mr. Plumber Employee Spotlight

Mr. Plumber’s Excellent Service Proven Again with 2014 Angie’s List Super Service Award

February 27th, 2014

MARIETTA, GA (February 26, 2014) --- Coolray Heating and Cooling Inc. and subsidiary Mr. Plumber received the prestigious 2013 Angie’s List Super Service Award. This is the fourth straight year and seventh time overall that Coolray has been honored with the award. The annual award from Angie’s List recognizes companies who provide consistently high-quality customer service. “We pride ourselves on our commitment to providing excellent customer service,” said Ken Haines, President of Coolray, “So this award means a lot to us because it’s a direct result of what our customers think of us.” To receive this award a business must have a minimum number of customer service reports on Angie’s list, and those reports must show high overall ratings. According to Angie’s list, less than 5% of eligible companies receive the annual Super Service award due to these stringent standards. Businesses that won the award get the Super Service Award logo in their search results at AngiesList.com. These businesses, according to Angie’s List, have a “15 to 1 advantage in profile views over businesses that don't have the award.” Angie’s List collects consumer reviews from its members on local service companies and doctors in over 550 categories. Angie’s List [...]

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